Contact Us

Need help getting started or looking to team up with us? 
Our GeeGee squad is ready to tackle any questions, 
big or small.

Drop us a line, and let's kick things off!

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FAQs

1. How do I sign up as a coach and create an account?

Download GeeGee from the Google Play or App Store, open the app, and select the “Coach” tab. Then:
- Choose a sign-up option.
- Follow the onboarding steps to set up your squad and profile.
- You’re ready to go!

2. What is a GeeGee Squad?

GeeGee Squads is a platform built to drive success for rugby teams. Designed by rugby enthusiasts and endorsed by top coaches, GeeGee goes beyond basic communication to support team management, coaching, player development, and a strong team culture—enhancing the rugby experience for everyone.

3. How do I create a squad or multiple squads?

During onboarding, we automatically build your first GeeGee squad. To add more:
- Tap “Squads” in the navigation bar.
- Click the + button in the top right.
- Follow the steps to complete the setup.
- Your new squad is ready!

4. How does GeeGee help improve my coaching?

GeeGee provides you with age-specific training modules from the world’s best rugby coaches. The app suggests what to coach and when, saving you time while helping you deliver high-quality training sessions.

5. What is the gamification feature for players?

GeeGee’s gamified features help keep players motivated. Players can earn digital badges, such as Player of the Day or Best Tackle, which they track on the leaderboard. Badges convert to GG Coins that can be redeemed for physical rewards in the GeeGee Store!

6. How do I set up a game event and award digital badges?

As the coach, you decide which badges are up for grabs each game, but the team votes on who earns them through the squad's voting system. This promotes an inclusive and fun team culture where every player’s voice matters. To setup your first game event:

1. Go to the Events tab on your Squad homepage.
2. Click the + button to create a new event.
3. Choose “Game” as the event type to enable badge awards.
4. Set up the event and select the badges you want to award.
5. After the game, you and the players will have five days to vote on who should receive each badge.

Badges available for voting:

- Player of the Day
- Best Tackle
- Best Step
- Work Rate
- Try of the Day

7. Who can set up a GeeGee Squad?

Only coaches can create and manage GeeGee Squads. Players can join GeeGee, but squad features will only be available once a coach has signed up and completed a quick verification process during onboarding.

8. How do I access customer support or report an issue?

If you experience any issues, please use the contact form on our website, and our team will be happy to assist.

9. How do we use your data?

At GeeGee, your privacy is our priority. We collect and use your data to:
- Create and personalize your profile
- Connect you with other members of the team
- Enhance your overall experience on the app

10. What if I want to delete my account?

Deleting your account will permanently remove all associated data and content. To proceed, go to your profile settings and follow the prompts.