Updated: 01 January 2024
Welcome to GoodGame Limited’s (“GeeGee”, “we”, “us” or “our”) website and mobile application (“Platform”).
This PrivacyPolicy sets out our, and your, rights and obligations in relation to personal information (as defined in the Privacy Act 1993) provided through the use of our Services. By using our Services, you agree to follow and be bound by the terms and conditions of this Privacy Policy and the User Agreement.
If you have any concerns about providing personal information to us or having such information displayed on our Service or otherwise used in manner permitted in this PrivacyPolicy and the User Agreement then you should not become a Member and you should not use our website, mobile application or use any of our otherServices. Capitalised terms used in this Privacy Policy have the same meaning as set out in the User Agreement (unless otherwise defined in this PrivacyPolicy).
1. Collection of personal information
Personal Information is collected in the following ways:
1.1. Registration Information
When you create an account with GeeGee, we collect information including your name, email and phone number. You will be asked to provide additional information during the registration process, such as your location, coaching experience, team information and any other information we request. Collectively, this information constitutes your “Registration Information.”
To create an account on GeeGee, you must provide the Registration Information and agree to the User Agreement and this Privacy Policy, which govern how we treat your Registration Information. This information is used to build your GeeGee profile/ experience and provide customized services, updates, and notifications. By registering as a Member, you acknowledge that we and other Members may identify you by your GeeGee profile.
If you choose to link social network accounts (e.g., Facebook, Instagram, or Google), we may collect information from these platforms, including your contact lists and details about your use of our Platform.
1.2. Other Personal Information
We collect personal information when you complete, create events, or edit your GeeGee profile. You can provide additional textual or visual content (e.g., photographs and videos) to enhance your profile.
This information is collected to improve the quality of your experience on the Platform. It enables us to provide tailored recommendations, such as trainings, challenges and other updates/ features to enhance your experience.
1.3. Customer Services
When you contact our customer support team, we may collect personal information to respond to your inquiries and investigate potential breaches of our User Agreement or Privacy Policy. We also use this information to identify trends and improve our support services. This information is not used for advertising.
1.4. Using GeeGee
We collect personal information when you supply user-generated content, including comments, photographs, videos, and virtual items uploaded or broadcast on the Platform (“User Content”).
For example, when you install our app, create a training, or participate in one, we collect information such as your IP address and usage data, which may be associated with your account.
1.5. Cookies
We use cookies and similar technologies to collect information, such as your IP address, device platform (e.g., Windows, Mac OS, iOS, or Android), browser type (e.g., Chrome, Safari), and location (e.g., New Zealand or elsewhere). Cookies help us recognize you across Services, improve your experience, and increase security.
You can control cookies through your browser settings. Refusing cookies may limit some functionalities of our Services.
1.6. Third-Party Services
We collect information when you use third-party services or view pages with GeeGee plugins or cookies. This includes details about your interaction with these services.
1.7. Log Files, IP Addresses, and Device Information
We automatically collect information when you visit or leave our Platform, including URLs, IP addresses, and device details.
1.8. Other
We continually innovate to enhance our Services, which may involve collecting new types of information. Any substantial changes to data collection will be reflected in an updated Privacy Policy.
2. How We Use, Disclose, and Share Your Personal Information
2.1. Use of Personal Information
Your personal profile information is private and only generalized information can be viewed by other members of your private GeeGee squad or when being added to a squad by your coach. However, it is accessible to GeeGee for purposes described in this Privacy Policy and the User Agreement.
You may withdraw or modify your consent for data collection and use by updating your account settings or closing your account.
2.2. Communications
We communicate with you via notifications, emails, SMS, and push notifications. Service-related communications are mandatory, while promotional messages are optional.
2.3. User Communications
Certain interactions, such as comments on challenge, may display your name and network details.
2.4. Customization and Service Development
We use anonymized personal information to conduct research, improve our Services, and customize your experience.
2.5. Sharing Information with Third Parties
We do not share your personal information with third parties without consent, except as required by law or outlined in this Privacy Policy.
2.6. Surveys, Polls, and Reports
Participation in surveys and polls is optional. We may use anonymized data for analytics and research.
2.7. Compliance with Legal Processes
We may disclose information to comply with legal obligations or protect the rights, safety, or integrity of our Platform.
2.8. Change in Control or Sale
If GeeGee undergoes a change in control or is sold, personal information may be transferred to the new entity.
2.9. Service Providers
We continually innovate to enhance our Services, which may involve collecting new types of information. Any substantial changes to data collection will be reflected in an updated Privacy Policy.
3. Rights and Obligations
3.1. Managing Personal Information
You can access, modify, or delete your personal information via your account settings. Account closures typically remove data within 48 hours, with full deletion within 30 days.
3.2. Rights to access, correct or delete your personal information and closing your account
You can change your personal information at any time by editing your profile, deleting personal information you have uploaded to or created on the Platform, or by closing your account. You can also ask us for additional personal information we may have about you.
You have the right to:
- Access, modify, correct, or delete your personal information controlled by GeeGee regarding your profile or any other personal information we hold about you;
- Change or remove your content and personal information; and
- Close your account.
If you wish to delete your account or require assistance with the process, you can contact our Data Protection Officer (DPO) by emailing dpo@geegeeapp.com. Our team will ensure that your request is processed in compliance with applicable regulations and timelines.
We may not be able to provide access to, correct, or remove any information about you that other Members have copied or exported out of our Service, as this information may no longer be within our control. In such cases, we recommend making requests directly to those Members or third parties who received your information via our Service.
4. GDPR Compliance
GeeGee complies with GDPR regulations, ensuring transparency and control for users. You can contact our Data Protection Officer at dpo@geegeeapp.com for related inquiries.
5. Third-Party Links
Our Platform may contain links to third-party websites with separate privacy policies. GeeGee is not responsible for the privacy practices of these websites.
6. Important Information
6.1. Changes to the Privacy Policy
We may update this Privacy Policy and notify you of significant changes.
6.2. Security
We implement safeguards to protect your data but cannot guarantee absolute security. It is your responsibility to secure your login credentials.